5 Different Types of User Experience (UX) Tools

User Experience (UX) tools are digital tools that enable users to make sure their users are interacting with the mobile app without complications or annoyances. These tools help designers and developers in an app’s design and development procedure also. These tools help in real user monitoring while working on your app. Here, UserExperior will discuss 5 essential types of UX tools that app developers should consider.

1. Mobile App Analytics Tools

Mobile app analytics tools offer your users with insight into user activities on the app. From traffic to user frequency and from referrals to traffic sources, there are many things to learn from these tools about your app’s performance.

Also, these tools track essential events that occur in your app; for instance, when a user leaves your app during a particular online procedure such as onboarding or abandons cart just before check-out. UserExperior is one of the best android app analytics tools falls under this category.

2. Session recording and Heatmap analytics tools

Heatmap and session recording tool, also known as session replay software enables users to track total user sessions on an app. This type of tool records user interactions on an app, store them and replay them at any time. It is useful for many reasons: it helps find where users are dropping off or getting stuck, it enables users to understand and enhance user onboarding, it can find and reproduce bugs to help you enhance the user experience, and it offers you the scope to test and improve new features on your app.

With Heatmap analytics tools like UserExperior, users can identify patterns by implementing Heatmaps at the app level. It shows where users scroll, swipe or tap.

3. Usability feedback tools

Usability feedback tools or visual feedback tools are used by UX specialists to improve app usability by capturing input from their users. These tools help your users point to particular app elements and give insights about those elements. They also help developers find flaws in the design elements of an app. These tools are perfect for new apps where the bugs should be recognized ASAP.

4. A/B and Split testing tools

A/B and Split testing are user testing strategies that help decide which app variations have the highest rates of success among users. Using A/B testing tools, you can compare two versions of an app. This type of testing helps you decide which version is consistent with the targets you have fixed for your app, be it reducing the bounce rate, increasing sales, or boost the conversion rate. This testing provides real-time data regarding your users so you can make a relevant decision.

5. Prototyping tools

Prototyping tools, also known as wireframing or mock-up tools are utilized for testing and remodeling app designs. They make it simpler for an app designer or developer for developing an app. These tools help you primarily focus on the user activities and interactions on your app. these are the platform for communication of concepts during app development stages with visual design representation.

Finally, You Need Context

These tools help track and optimize user interaction with your app and its user experience. Whether you record user sessions, utilize A/B testing and follow behavior patterns using UserExperior’s customer journey analytics, context is still missing. Since these tools cannot explain everything, consider online client feedback too.


By: Mubin Khan | November 21, 2019